Privacy Policy

Privacy Policy

At Ruoae, your privacy is as important as the craftsmanship we dedicate to every creation. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us online.

1. Information We Collect

We may collect the following types of information when you browse, register, or place an order:

  • Personal details (name, email, phone number, billing and shipping address)

  • Payment details (processed securely via trusted third-party providers; we do not store payment card information)

  • Order history and preferences

  • Website usage data (cookies, analytics, IP addresses)

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer care and respond to inquiries

  • Improve our website, services, and collections

  • Share updates, newsletters, or offers (only if you opt-in)

3. Sharing of Information

We value discretion. Your personal information will never be sold or rented. It may only be shared with:

  • Trusted third-party providers who assist in payment processing, logistics, or analytics

  • Legal authorities, if required by law

4. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies at any time in your browser settings, though some features may not function fully.

5. Data Protection

We implement strict security measures to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your data (subject to legal or contractual obligations)

  • Opt out of marketing communications at any time

7. Contact Us

For questions about our Privacy Policy or to exercise your rights, please contact us at:
📩 privacy@ruoae.com

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

📖 Ruoae is committed to protecting your privacy with the same devotion we bring to our craft — discreetly, elegantly, and with care.